Got Questions?
FAQs
- How long is a session and how often will I see you?Usually, sessions last for 50 minutes and are initially scheduled weekly to address challenging situations. Weekly sessions help maintain accountability and motivation as you work towards your goals. As therapy progresses, we'll assess if continuing with weekly sessions is still beneficial. Some may find they need fewer sessions as they heal and progress. We can adjust the session frequency to cater to your specific needs and sustain positive changes.How long will therapy last?Treatment duration varies based on the uniqueness of each client or couple's situation. While the average number of therapy sessions is 8-20, the decision of how long to continue is entirely up to you. Some achieve their goals in 4-5 sessions, while others may attend therapy for six months to a year. Various factors, including issue complexity, desired personal growth, depth of exploration, and commitment to positive changes, influence the therapy length. Together, we will establish a tailored therapy schedule to meet your specific needs.What forms of payment do you accept?At our therapy practice, we offer various payment options for your convenience. You can pay with cash, major credit cards (Visa, Mastercard, American Express, Discover), or use your Health Savings Account (HSA) or Flexible Spending Account (FSA) cards. We also accept electronic payments, including online bank transfers, digital wallets (Apple Pay, Google Pay), and PayPal. While we don't directly accept insurance, we can assist you with insurance reimbursement by providing the necessary documentation. Your comfort and growth through therapy are our priorities, and we are here to help with any payment-related inquiries.
Do you accept insurance?
We are an in-network provider for Cigna, Amerigroup, UHC, BlueCare, Blue Cross TN, and TennCare Select. If you are planning on using your insurance for coverage, please make sure you are aware of your mental health benefits and allowable co–pays. The co-pay will be collected at the end of each session.
What are your fees?
Currently, the fees are $75 per 30-minute session, $125 per 50-minute session, and $150 per 60-minute session To facilitate a smooth flow of our time together, it is our practice to collect fees at the end of our session.
**Please make appointment cancellations or changes before 24 hours of your scheduled appointment by phone or by email or you will be charged $75. Please note that insurance companies will not reimburse for missed sessions.**
How do I make an appointment?
Making the decision to come for your first appointment was probably a difficult one, so I try to make the process as easy as possible. You can call me at (731) 337-5091 or email me at starlett@5starcounselingtn.com to make an appointment.